Posts tagged guest relations.

Fair Labor Standards Act (“FLSA”) claims are common in the hospitality industry and can result in significant financial damage. It is imperative that employers are proactive and review their timekeeping policies with legal counsel. Below are six of the most common FLSA-related pitfalls for employers to avoid.Read More

Hospitality establishments may be tempted to ban disgruntled former employees from accessing their property. The employee may have left on bad terms, and there is always a fear that the disgruntled employee could “poison the well” and instigate other employees to sue. But if the establishment regularly allows former...Read More

With the recent increase in ICE raids, hospitality establishments are becoming increasingly concerned about their potential exposure for employing undocumented aliens. Hospitality attorney Daniel Benavides summarizes the potential penalties for employing unauthorized aliens. Read More

The Trump International Hotel and Tower in Chicago is suing NFL linebacker Justin Staples and his wife for allegedly failing to pay the balance of a $79,484 wedding bill. According to the news reports, at the end of the reception, the hotel agreed to discount $5,062.13 from the bill. Staples’ agent says that the NFL linebacker...Read More

Many restaurants do not allow pets. However, the law requires that accommodations be made for service animals. Everyone is familiar with seeing eye dogs. But sometimes it isn’t so easy to tell the difference between a service animal and pets. Daniel Benavides explains the five things every restauranteur should know about...Read More

A federal judge has put the brakes on the Department of Labor’s new overtime rule, which would have taken effect on December 1, 2016. Read More

Your Zika-related losses may be covered by your business interruption insurance. How do I qualify? Will my premiums go up if I make a claim? How do I make a claim? If I need to hire counsel, how much would that cost? Read More

To avoid potential liability, all hotels should immediately check to ensure that their folios bear only the last four digits of guest credit cards. If additional credit card information is shown, we recommended that you immediately cease printing folios for any guests until this issue is either resolved by the vendor or the...Read More

Most hospitality establishments in Florida that serve alcoholic beverages to the public know they can be subjected to severe regulatory penalties if their employees break the law while on duty – even when the establishment is unaware of the employee’s conduct. What many hospitality establishments do not know is that they...Read More

The Department of Labor (DOL) has issued the long-anticipated new overtime rule, which is presently scheduled to take effect on December 1, 2016. Hospitality establishments such as hotels and restaurants will be particularly impacted by the new rule. Here are 7 things you need to know about it.Read More

The Florida Hospitality Blog analyzes and discusses laws, regulations and recent trends affecting the hospitality industry, with a particular emphasis on Florida law and practice. The Blog covers a wide variety of important topics including employment, land use, cybersecurity, intellectual property...Read More

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